Privacy Policy

YAADDROP PRIVACY POLICY

Effective Date: September 3, 2026
Last Updated: September 3, 2026

Introduction

Welcome to YaadDrop.

YaadDrop is a digital platform designed to connect businesses, customers, and delivery services, allowing users to discover businesses, products and services, place orders, make or arrange payments, request delivery services, and manage business activities through the YaadDrop platform.

This Privacy Policy explains how YaadDrop collects, uses, stores, protects, and shares personal information when you:

  • Use the YaadDrop mobile application;
  • Visit the YaadDrop website;
  • Create a customer, business, or other account;
  • Place or receive an order;
  • Use delivery services;
  • Contact YaadDrop;
  • Interact with YaadDrop advertisements, communications, or services.

YaadDrop is committed to respecting your privacy and protecting your personal information.

Who We Are

The YaadDrop platform is operated by:

CarriApp Limited
Kingston 5, Jamaica, W.I.

Email: yaaddropja@gmail.com
Website: www.yaaddrop.com
Telephone: (876) 844-2762

For privacy-related questions or requests, contact us using the information above.

Legal entity name:
CarriApp Limited

Information We Collect

Depending on how you use YaadDrop, we may collect different categories of information.

A. Account Information

When you create an account, we may collect:

  • Full name
  • Username
  • Email address
  • Telephone number
  • Password or authentication information
  • Profile photograph, where applicable
  • Account type
  • Business information, where applicable

B. Business Information

Businesses using YaadDrop may provide:

  • Business name
  • Business address
  • Business telephone number
  • Business email
  • Business description
  • Business category
  • Products and services
  • Prices
  • Business hours
  • Photographs and promotional content
  • Payment and payout information
  • Registration or verification information where required

Location Information

YaadDrop may collect location information when necessary to provide services such as:

  • Finding nearby businesses;
  • Determining delivery availability;
  • Calculating or estimating delivery routes;
  • Connecting customers with delivery personnel;
  • Providing delivery status;
  • Improving location-based services.

Depending on your device settings, location information may be collected while the application is in use or, where necessary and permitted, in the background.

You can control location permissions through your device settings. However, disabling location services may prevent certain YaadDrop features from functioning correctly.

Order and Transaction Information

When you use YaadDrop to purchase products or services, we may collect information relating to:

  • Items ordered;
  • Order amounts;
  • Delivery address;
  • Order status;
  • Transaction date and time;
  • Business involved in the transaction;
  • Delivery information;
  • Refunds, cancellations, or disputes;
  • Payment status.

Where payments are processed through third-party payment providers, YaadDrop may receive transaction confirmation and limited payment information rather than storing complete payment-card details.

Payment Information

Payments may be processed through third-party payment providers.

Depending on the payment method used, YaadDrop may receive information such as:

  • Payment status;
  • Transaction reference;
  • Amount paid;
  • Currency;
  • Limited payment information necessary to identify the transaction.

YaadDrop does not intend to store complete credit or debit card numbers unless specifically required for an authorized service and appropriate security controls are in place.

Payment providers may have their own privacy policies governing their handling of payment information.

Delivery Information

If you use YaadDrop for delivery, we may collect information necessary to complete the delivery, including:

  • Pickup location;
  • Delivery location;
  • Delivery instructions;
  • Customer contact information;
  • Recipient information;
  • Delivery status;
  • Driver/delivery-provider information;
  • Location information necessary to facilitate the delivery.

This information may be shared with the relevant business and delivery provider where necessary to complete the requested service.

Device and Technical Information

When you use YaadDrop, certain technical information may be automatically collected, including:

  • Device type;
  • Operating system;
  • Application version;
  • IP address;
  • Device identifiers;
  • Mobile network information;
  • Browser type;
  • Date and time of access;
  • Crash reports;
  • Application performance information.

This information helps us maintain security, diagnose technical problems, and improve the platform.

How We Use Your Information

YaadDrop may use personal information to:

Provide Services

  • Create and manage accounts;
  • Process orders;
  • Facilitate deliveries;
  • Connect customers and businesses;
  • Process transactions;
  • Provide customer support.

Improve YaadDrop

  • Improve application functionality;
  • Develop new features;
  • Analyze platform performance;
  • Understand how users interact with our services;
  • Personalize certain platform experiences.

Security

We may use information to:

  • Detect fraudulent activity;
  • Prevent unauthorized access;
  • Investigate suspicious activity;
  • Protect users and businesses;
  • Maintain platform security.

Communications

We may use your information to send:

  • Order notifications;
  • Delivery updates;
  • Account notifications;
  • Security alerts;
  • Customer-service communications;
  • Important service announcements.

Where required, we will obtain appropriate consent for promotional communications.

Marketing Communications

With your consent where required, YaadDrop may send information about:

  • Promotions;
  • Special offers;
  • New features;
  • Participating businesses;
  • Events;
  • Products and services.

You may unsubscribe from marketing communications by following the unsubscribe instructions included in the communication or by contacting us.

You may continue to receive essential service communications even after opting out of marketing messages.

Sharing Your Information

YaadDrop may share personal information where reasonably necessary to operate the platform.

Information may be shared with:

Businesses

For example, information necessary to fulfill a customer order.

Delivery Providers

Information necessary to collect and deliver an order.

Payment Providers

Information necessary to process or confirm payments.

Technology Providers

Companies that provide services such as:

  • Cloud hosting;
  • Database services;
  • Application infrastructure;
  • Customer support;
  • Analytics;
  • Security;
  • Communications.

Professional Advisors

Information may be shared with legal, accounting, auditing, insurance, or other professional advisors where appropriate.

Government and Law Enforcement

We may disclose information where required or permitted by applicable law, legal process, court order, or regulatory requirement.

We Do Not Sell Personal Information

YaadDrop does not intend to sell users’ personal information as a standalone commercial product.

Where YaadDrop uses information for advertising, analytics, personalization, or similar purposes, we will seek to do so in accordance with applicable law and this Privacy Policy.

Cookies and Similar Technologies

YaadDrop’s website and digital services may use cookies and similar technologies.

These technologies may help us:

  • Keep users signed in;
  • Remember preferences;
  • Understand website usage;
  • Improve performance;
  • Detect security issues;
  • Measure marketing effectiveness.

You may be able to control cookies through your browser settings.

Data Security

YaadDrop takes reasonable technical and organizational measures to protect personal information against:

  • Unauthorized access;
  • Unauthorized disclosure;
  • Loss;
  • Misuse;
  • Alteration;
  • Destruction.

Security measures may include access controls, authentication, encryption where appropriate, monitoring, backups, and security procedures.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Data Retention

YaadDrop will retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

  • Providing services;
  • Maintaining business and transaction records;
  • Resolving disputes;
  • Meeting legal or regulatory obligations;
  • Preventing fraud;
  • Maintaining security;
  • Enforcing agreements.

When information is no longer required, YaadDrop will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

Your Privacy Rights

Subject to applicable Jamaican law and any applicable exceptions, individuals may have rights concerning their personal information, including rights relating to:

  • Accessing personal information held about them;
  • Requesting correction of inaccurate or incomplete information;
  • Requesting deletion where legally applicable;
  • Objecting to or restricting certain processing;
  • Withdrawing consent where processing is based on consent;
  • Making privacy-related complaints;
  • Requesting information about how their data is processed.

The Jamaican Data Protection Act, 2020 establishes a legal framework for protecting personal data and provides rights and obligations concerning the processing of personal information.

To exercise an applicable privacy right, contact:

Email: yaaddropja@gmail.com

We may need to verify your identity before completing certain requests.

Account Deletion

Users may request deletion of their YaadDrop account by contacting us.

Account deletion may not immediately remove all information where we are required to retain certain records for:

  • Legal compliance;
  • Financial or accounting requirements;
  • Fraud prevention;
  • Dispute resolution;
  • Security;
  • Enforcement of agreements.

Where information must be retained, it will be handled in accordance with applicable privacy requirements.

Children’s Privacy

YaadDrop is not intended to knowingly collect personal information from children without appropriate authorization where required by law.

If we become aware that personal information has been collected from a child in circumstances where such collection was not appropriate, we will take reasonable steps to address the situation.

Parents or guardians who believe that a child has provided personal information to YaadDrop may contact us.

Third-Party Services

YaadDrop may integrate with third-party services, including providers for:

  • Payments;
  • Maps and location services;
  • Cloud hosting;
  • Analytics;
  • Authentication;
  • Notifications;
  • Communications;
  • Delivery;
  • Advertising.

These third parties may process information according to their own privacy policies and contractual obligations.

YaadDrop does not control the privacy practices of independent third-party services.

International Data Transfers

Some YaadDrop service providers may store or process information outside Jamaica.

Where personal information is transferred internationally, YaadDrop will take reasonable steps to ensure that the transfer and processing are handled in accordance with applicable legal requirements and appropriate safeguards.

Business User Responsibilities

Businesses using YaadDrop may collect personal information from their customers.

Businesses are responsible for ensuring that their collection and use of customer information through YaadDrop complies with applicable privacy and data-protection requirements.

Businesses should not upload or provide personal information to YaadDrop unless they have a lawful basis and appropriate authority to do so.

Changes to This Privacy Policy

YaadDrop may update this Privacy Policy from time to time.

When significant changes are made, we may provide notice through:

  • The YaadDrop application;
  • The YaadDrop website;
  • Email;
  • Other appropriate communication channels.

The Last Updated date at the top of this policy will indicate when the policy was most recently revised.

Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, please contact:

YAADDROP

Email: yaaddropja@gmail.com
Telephone: (876) 844-2762
Website: www.yaaddrop.com
Location: Portmore, St. Catherine, Jamaica

Privacy/Data Protection Contact:
YaadDrop Privacy Team
yaaddropja@gmail.com

Governing Law

This Privacy Policy is intended to operate in accordance with the laws of Jamaica, including applicable data-protection legislation.

YaadDrop will comply with applicable privacy requirements in the jurisdictions in which it operates.